The eCommerce & Omnichannel Conference. Born in 1999, eTail is where the top minds at America’s most successful retailers meet and learn. With the most disruptive content and focus on technology, eTail is designed to help you optimize the profits …

Digital subscriptions have successfully cracked the retail code. Pioneering a new merchandising format that makes people spend compulsively, media services are fostering consumption habits and out-doing traditional retail with classic upselling tactics. Retail may have slowed down, but more and more iTunes carts are filled every minute. Digital media services – for online access to …

Amazon is a name that has most likely slipped from the lips of every retailer and every consumer. In 2016, Amazon’s revenues reportedly reached a whopping $136bn – higher than the sales of Alphabet and Facebook combined. Some journalists have likened the retail giant to a “21st century version of a corporate trust, such as …

As if we didn’t have enough buzzwords in the marketing world, here comes another one. Just google “Types of marketing”, and your screen will be bombarded with 159 different types, one of them being e-commerce. The World Wide Web not only revolutionized the field of technology but also immensely affected our vocabulary.  Prefix ‘e’ is …

Once, sales periods were limited to the time after Christmas when retailers had a lot of stock leftover from the festive period, needing to sell off any leftovers before the new season began. The introduction of big sales days like Black Friday and Cyber Monday are the most obvious examples of the growing pressure to …

Website, mobile app, social media, online marketplace, in store, at a pop-up or concession: the shopping options available to today’s consumer are plentiful, with the internet providing access to a retailer even after its store doors close. This provides convenience for the consumer, who is able to browse and buy when and where they want, …

You’ve probably noticed that ‘Buy one get one free’ and ‘2 for 1’ deals seem to be disappearing from high-street stores. Well, you’re not imagining it.  Market research firm IRI recently revealed there’s been a 25% decrease in the number of special offer products available in store. The average number of grocery lines on promotion …

Nowadays more and more people are opting to stay in and do their shopping online, with customer convenience being a key motivator for this. Innovations such as one-click ordering and next day delivery have made online shopping the preferred method for consumers who wish to avoid the hassle of shopping on the high street with …

Marketing is about so much more than turning a prospect into a sale: it is about getting inside the mind of the consumer, and turning an indifferent, disinterested person into a loyal, long-term customer who is passionate about your brand. Incentives are one of the most effective ways of doing this – but only when …

Business Dictionary details the Silo Mentality as a mindset present when certain departments or sectors do not wish to share information with others in the same company. This mentality will reduce the efficiency of the overall operation, reduce morale and could potentially contribute to the demise of a productive company culture. Let us consider the …